Privacy Policy
1. Introduction
CYBER AI SECURITY LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our client portal, or engage our services.
2. Information We Collect
Contact Information: When you fill out our contact form or request a consultation, we collect your name, email address, company name, and any information you provide in your message.
Portal Account Information: For client portal users, we collect login credentials (email and password, stored in hashed form), and multi-factor authentication data.
Engagement Data: During active engagements, we may collect and analyze security logs, network data, system configurations, and other technical data as authorized by the client and defined in the engagement scope.
Website Analytics: We use Google Analytics to collect anonymized usage data including pages visited, time on site, browser type, and referring source. This data is used solely to improve our website experience.
3. How We Use Your Information
We use collected information to respond to consultation requests, deliver contracted security services, provide access to the client portal, improve our website and services, and communicate with you about your engagement. We do not sell, rent, or trade your personal information to third parties.
4. AI-Augmented Processing
Our AI-augmented platform processes engagement data to identify security findings, correlate evidence, and generate reports. This processing occurs on secure infrastructure and all AI-generated findings are verified by human analysts before delivery. Engagement data is used solely for the purpose of delivering contracted services and is not used to train AI models.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest, multi-factor authentication for portal access, role-based access controls, encrypted file storage for engagement deliverables, and regular security assessments of our own infrastructure.
6. Data Retention
Contact form submissions are retained for the duration of the business relationship. Engagement data and deliverables are retained for the period specified in the Master Services Agreement, typically 12 months after engagement completion, unless a longer period is required by law or requested by the client. You may request deletion of your data at any time by contacting us.
7. Third-Party Services
We use the following third-party services: Google Analytics (website analytics), Anthropic (AI processing for our augmented analysis platform), and Amazon Web Services (infrastructure hosting). Each of these providers maintains their own privacy policies and security certifications.
8. Cookies
Our website uses essential cookies for site functionality and analytics cookies through Google Analytics. You can control cookie preferences through your browser settings. The client portal uses session cookies required for authentication and security.
9. Your Rights
You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, opt out of marketing communications, and request a copy of your data in a portable format. To exercise any of these rights, contact us at [email protected].
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact
For questions about this Privacy Policy or our data practices, contact us at [email protected].
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